Refund policy
All sales, including Permanent Jewelry, are Final Sale and not eligible for refunds at any time.
Permanent Jewelry Re-Weld Policy
A FREE one-time re-weld will be provided for any Permanent Jewelry that has fallen off within 7 days of the original purchase, on only the jewelry that appears on the original sales receipt. Said jewelry must be provided at the re-weld appointment, for the original guest, along with the original sales receipt.
Permanent Jewelry Replacement Policy
A replacement of any lost Permanent Jewelry, within 7 days of original purchase, will be provided at a 50% discounted rate of the original piece(s) as priced on the original sales receipt for the original named guest.
However, if you have any issues with any of your purchases; please reach out to me as I would like the opportunity to correct the situation.
If you have issues with any of your purchases; please contact me, as I would like the opportunity to correct the situation.